1730 Miscellaneous Information
1731 - Voter Registration - The National Voter Registration Act of 1995 requires voter registration to be available in public assistance offices. The Act also requires that anyone applying for or receiving public assistance, including Medicaid, be offered the opportunity to register to vote at the time of initial application, each eligibility review, and each report of a change of address. Each individual must be informed of this registration service and offered the same level of assistance in completing the voter registration form or declining the registration activity as the agency provides in completing it’s own forms. The KC-1100, Medical Assistance application for Families with Children, and the KC-1500, Medical Assistance Application for the Elderly and Persons with Disabilities, offers everyone the opportunity to register to vote or to decline to register. Completion of the voter registration question on the application is not a condition of eligibility for assistance. An answer of “Yes”, “No” or blank in the Voter Registration section has no bearing on case processing or eligibility. Those applying on-line are offered the opportunity to link to the Secretary of State’s voter registration site. All those who answer "yes" or leave the voter registration section blank are to be mailed a voter registration application. This means that even if an individual does not complete this section of the application, the agency must provide the individual with a voter registration application. Voter Registration forms can be returned to KanCare and will be sent to the corresponding Secretary of State’s Office within five (5) days of receipt.
1732 Quality Assurance - The QA system was established to improve program management by providing management information related to payment accuracy and to satisfy federal requirements. The Medicaid Eligibility Quality Control (ME QC) unit within KDHE serves as the designated entity for federal ME QC compliance and is responsible for coordinating and conducting all required federal reviews. Local agency staff are required to cooperate with ME QC in conducting reviews. Cooperation includes, but is not limited to:
1. Making case files available for review
2. Responding to inquiries and questions regarding the case
3. Promptly correcting the case if errors are discovered
4. Developing and overpayment, if required to do so
5. Developing Corrective Action Plans
6. Implementing Corrective Action Plans
7. Providing program evaluation and follow up
Each entity with responsibility for eligibility determination shall also have a local quality assurance process in place. This will include period case reviews, evaluation and corrective action as necessary.
1733 Reserved
1734 Out-Of-Town Inquiries - Care needs to be taken to make requests of other agencies only when necessary. In making inquiries in other states, consult the latest edition of "The Public Human Services Directory" for information regarding the agency and whether the state agency acts as a forwarding center. Inquiries should be addressed to the agency concerned whether inside or outside of the state, unless the staff considers this a particular problem which needs to be routed through Program Administration.
A signed copy of the Information Release Form should be included in the correspondence whenever the consent of the client to the giving of that information is needed. This would include information such as medical, legal, or financial.
Out-of-town inquiries should be answered promptly and in sufficient detail to enable the inquiring agency to plan effectively. The local manager or supervisor must read and sign all correspondence when agency policy rather than individual case planning is involved.